Incident Project Manager

Wunderman Thompson is an international marketing agency. We combine data, creativity, and technology. Based on this strong connection, we prepare interesting online and offline campaigns for our local and international clients. Campaigns with clearly measurable results. Campaigns that help our clients grow.

At Wunderman Thompson’s Prague office you’ll find skilled data analysts, creative people with unique ideas, as well as modern technology enthusiasts. There’s almost 400 of us in Prague, and in the office, you’ll meet both junior and senior colleagues from different parts of the world. We speak Czech and English, but sometimes you’ll also hear Spanish or Italian. Although we are the largest marketing agency in the Czech Republic and a bit of a corporate, an important part of our corporate culture is a friendly and informal atmosphere based on mutual trust and cooperation.

What will your role be?

You will be:
• responsible for coordination, execution, and control of digital production projects
• actively cooperating with account managers, all internal production teams and selected stakeholders from the client-side to make sure all agreed work is delivered to the client in high-quality standard and within agreed timelines.
• creating the project plan and making sure all project stakeholders are clearly informed about the project
• owner of project progress tracking documents
• proactively managing changes in the request scope, identifying potential crises, and devising contingency plans
• managing cost estimates for selected projects if needed – preparation, consultation with production leads, follow internal approval and tracking procedures
• delegating tasks and responsibilities to appropriate personnel
• handling all sub-task changes regarding SLA and Scope
• aligning running sub-tasks and deals overlaps and dependencies suggests authoring approach and advises requestor on publishing strategy
• specifying the complexity of the request, working with Team Lead if needed to handle exceptions and complex requests

What‘s important to know and have?

• very good English written and oral communication skills with the ability to effectively and efficiently communicate at all levels of organization (Czech language is a plus, but is not required)
• excellent organization skills (to keep the work organized and well distributed among team members)
• qualification in project management or equivalent
• experienced in using project management software
• detailed oriented, efficient, dependable and a collaborative team player with a positive “can do” professional attitude
• proven ability to manage day-to-day operational aspects of multiple concurrent projects within assigned cross-functional teams. Ability to collaborate with designers, developers, QA resources, team leads, and other stakeholders on project specifics
• time management skills (ability to prioritize urgent and important tasks, and to accomplish them in time)
• familiar with web production and operations requirements and experience with managing project schedules and workflow
• decision making – understands how and when to make a choice, how and when to escalate issues to higher levels
• able to analyze the risks and future impact of decisions

What reward will you get from us?

Everything considered a company standard nowadays, plus more! – competitive salary, 20 days of holiday + 5 “relax days”, work-from-home flexibility, notebook, meal vouchers.

On top of this, we offer:
• Informal and friendly environment
• Thanks to the professional system of internal education you will have potential to grow
• When you celebrate your birthday you can take a turn on our “Wheel of Fortune” and get a present from us, e.g. one day of the holiday.
• Refreshment in the office
• BIO breakfast each Wednesday
• Massages during the working hours for favoured price
• Celebrations and fun (barbecue on the roof, company parties and celebrations)
• We are a dog-friendly company
• Multisport card
Would you like to know more about daily agency life? Check out our blog ( and if you like us, send us your CV and few sentences about yourself.

Or, if you know someone who would be suitable for this position, let them know!


Principem naší práce je analýza dostupných dat a jejich skloubení s kreativitou s častým využitím chytrých digitálních technologií. Pokud se zajímáš o datovou analýzu a její využití v marketingu, jsi kreativní a fandíš novým technologiím, jsi náš člověk. Pokud tě zajímá více informací o tom, na čem právě pracujeme, jak fungujeme a koho hledáme, koukni na naše stránky nebo facebook.


Společnost Young &Rubicam Praha s. r. o. patří do skupiny WPP Group, která je světovým lídrem v oblasti komunikačních služeb. V České republice pod Young & Rubicam Praha spadají dvě významné značky – agentura Wunderman Thompson a agentura VMLY&R PRAGUE.

Wunderman Thompson je marketingová agentura spojující data, kreativitu a technologie. Na základě této silné kombinace připravujeme online i offline kampaně s jasně měřitelnými výsledky. S výsledky, které pomáhají lokálním a globálním klientům v jejich dalším růstu.